Security policy

Personal data privacy policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the website of the online store "Guls.kz", (hereinafter referred to as the Site) located on the domain name https://guls.kz/ (as well as its subdomains) ), can receive information about the User while using the site https://guls.kz/ (as well as its subdomains), its programs and its products.

1. Definition of terms

1.1 The following terms are used in this Privacy Policy:

1.1.1. “Site Administration” (hereinafter referred to as the Administration) - authorized employees to manage the site Online store "Guls.kz", acting on behalf of IP "Ayapov", who organize and (or) carry out the processing of personal data, and also determine the purposes of the processing of personal data , composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. “Personal data” - any information relating to a directly or indirectly identified or identifiable individual (subject of personal data).

1.1.3. “Processing of personal data” - any action (operation) or set of actions (operations) performed using automation tools or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has access to personal data to not allow their distribution without the consent of the subject of personal data or the presence of another legal basis.

1.1.5. “Website Online store "guls.kz"" is a collection of interconnected web pages located on the Internet at a unique address (URL): https://guls.kz/, as well as its subdomains.

1.1.6. “Subdomains” are pages or a set of pages located on third-level domains belonging to the website Online store "guls.kz", as well as other temporary pages, at the bottom of which the contact information of the Administration is indicated

1.1.5. “User of the site Online store "guls.kz"" (hereinafter referred to as the User) - a person who has access to the site Online store "Guls.kz" via the Internet and uses information, materials and products of the site Online store "Guls.kz" ".

1.1.8. “IP address” is a unique network address of a node on a computer network through which the User gains access to the Site.

1.1.9. “Product” - a product that the User orders on the website and pays through payment systems.

2. General provisions

2.1. Use of the website Online store "guls.kz" by the User means agreement with this Privacy Policy and the terms of processing of the User's personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the online store "guls.kz" website.

2.3. This Privacy Policy applies to the website "Guls.kz" online store. The site does not control and is not responsible for third party sites, which the User can access via links available on the website of the online store "guls.kz".

2.4. The Administration does not verify the accuracy of the personal data provided by the User.

3. Subject of the privacy policy

3.1. This Privacy Policy establishes the Administration’s obligations to non-disclose and ensure a regime for protecting the confidentiality of personal data that the User provides at the Administration’s request when registering on the Guls.kz online store website, when subscribing to an e-mail newsletter or when placing an order.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out forms on the Guls.kz online store website and includes the following information:
3.2.1. last name, first name, patronymic of the User;
3.2.2. User's contact phone number;
3.2.3. email address (e-mail)
3.2.4. place of residence of the User (if necessary)
3.2.5. delivery address of the Product (if necessary) 3.2.6. photograph (if necessary).

3.3. The site protects Data that is automatically transmitted when visiting pages:
- IP address;
- information from cookies;
- browser information
- access time;
- referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the site that require authorization.

3.3.2. The site collects statistics about the IP addresses of its visitors. This information is used to prevent, identify and resolve technical problems.

4. Purposes of collecting the user’s personal information

4.1. The Administration may use the User’s personal data for the purposes of:
4.1.1. Identification of the User registered on the website of the online store "Guls.kz" for his further authorization, placing an order and other actions.
4.1.2. Providing the User with access to personalized data from the Guls.kz online store website.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Guls.kz online store website, providing services and processing requests and applications from the User.
4.1.4. Creating an account to use parts of the website of the online store "Guls.kz", if the User has agreed to create an account.
4.1.5. Notifications to the User by email.
4.1.6. Providing the User with effective technical support if problems arise related to the use of the Guls.kz online store website.
4.1.7. Providing the User, with his consent, with special offers, information on prices, newsletters and other information on behalf of the Guls.kz online store website.
4.1.8. Carrying out advertising activities with the consent of the User.

5. Methods and terms for processing personal information

5.1. The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.

5.2. The User agrees that the Administration has the right to transfer personal data to third parties , in particular, courier services, postal organizations (including electronic), telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Guls.kz online store website ", including delivery of Products, documentation or e-mail messages.

5.3. The User’s personal data may be transferred to authorized government bodies of the Republic of Kazakhstan only on the grounds and in the manner established by the legislation of the Republic of Kazakhstan.

5.4. In the event of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.

5.5. The Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.

5.6. The Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

6. Rights and obligations of the parties

6.1. The user has the right:

6.1.2. Update, supplement the provided information about personal data if this information changes.

6.1.3. The user has the right to receive from the Administration information regarding the processing of his personal data, unless such right is limited in accordance with federal laws. The user has the right to demand from the Administration clarification of his personal data, blocking or destruction of it if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing, as well as take measures provided by law to protect his rights.

6.2. The administration is obliged:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of paragraphs. 5.2 and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this type of information in existing business transactions.

6.2.4. Block personal data relating to the relevant User from the moment of application or request from the User, or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in the event of detection of unreliable personal data or unlawful actions.

7. Responsibility of the parties

7.1. The Administration, which has not fulfilled its obligations, is responsible for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Kazakhstan, except for the cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Administration is not responsible if this confidential information:
7.2.1. Became public domain until it was lost or disclosed.
7.2.2. Was received from a third party before it was received by the Resource Administration.
7.2.3. Was disclosed with the consent of the User.

7.3. The user bears full responsibility for compliance with the requirements of the legislation of the Russian Federation, including laws on advertising, on the protection of copyright and related rights, on the protection of trademarks and service marks, but not limited to the above, including full responsibility for the content and form of materials.

7.5. The User agrees that the information provided to him as part of the Guls.kz Online Store website may be an object of intellectual property, the rights to which are protected and belong to other Users, partners or advertisers who post such information on the Guls Online Store Website .kz".
The User may not modify, rent, loan, sell, distribute or create derivative works based on such Content (in whole or in part), unless such actions have been expressly authorized in writing by the owners of such Content in accordance with terms of a separate agreement.

7.6. In relation to text materials (articles, publications that are in free public access on the website of the online store "Guls.kz"), their distribution is permitted provided that a link to the Site is provided.

7.7. The Administration is not liable to the User for any loss or damage incurred by the User as a result of the deletion, failure or inability to save any Content and other communication data contained on the website of the online store "Guls.kz" or transmitted through it.

7.8. The administration is not responsible for any direct or indirect losses resulting from: the use or inability to use the site or individual services; unauthorized access to the User's communications; statements or conduct of any third party on the Site.

7.9. The administration is not responsible for any information posted by the user on the website of the online store "Guls.kz", including, but not limited to: information protected by copyright, without the express consent of the copyright owner.

8. Dispute resolution

8.1. Before filing a claim in court regarding disputes arising from the relationship between the User and the Administration, it is mandatory to submit a claim (a written proposal or an electronic proposal for a voluntary settlement of the dispute).

8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing or electronically of the results of consideration of the claim.

8.3. If an agreement is not reached, the dispute will be referred to the Astana court.

8.4. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the User and the Administration.

9. Additional terms

9.1. The Administration has the right to make changes to this Privacy Policy without the User’s consent.

9.3. All suggestions or questions regarding this Privacy Policy should be sent to: [email protected]

9.4. The current Privacy Policy is posted on the page at https://guls.kz